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| I'm a: | | Business Dev/Product |
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| I'm looking for: | | Business Dev/Product |
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I’m looking to join a startup as Co-Founder
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| Description | | | | Achievement oriented professional with over 18 years of experience in Debt Collection, NPA Recoveries, Collection Agency Liaising, Formulating Collection Strategies, Collection automation, System integration, Collection Process and Escalation Management
• Proficient in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to the SLA's and Day to day collection work processes and thus managing cost-effective collection unit
• Drove operational excellence as a set standard by the clients and adhered to the standard operating procedures; ensured compliance to company policies and procedures including regulatory requirements
• Proficient in monitoring Team performance and Executives across all locations, generated various performance evaluation MIS
• Driven by a passion for achieving high quality and process driven work; Possess strong organizational, mentoring, Training, Negotiation and Relationship management skills while maintaining high standards of performance and professionalism• Achievement |
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| I can contribute at least :* a week |
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